Terms of service

Last updated: October 9, 2026

About Oddgut

Oddgut is operated by Odd2, Finland. Our business contact address is Siamintie 3 D 11, 00560 Helsinki, Finland. Contact us at racheloddgut@gmail.com or through our contact page. Our store is hosted by Shopify.

Orders and prices

Review the product, quantity, purchase type, currency, shipping charges and total before paying. You may choose a one-time purchase or a recurring subscription. The amount displayed at checkout is the amount payable for that order. Applicable taxes and shipping are shown at checkout. Import charges, if applicable and not collected at checkout, may be payable to the carrier or customs authority. We will contact you if an order cannot be fulfilled and refund payments for any cancelled, unfulfilled items.

Please provide accurate contact and delivery information. Contact us promptly if an address or order detail needs correction. We cannot guarantee changes once an order has been dispatched.

Subscriptions: 15% off for life

Subscribe & Save provides 15% off the regular one-time purchase price on every delivery while that subscription remains active. This is an ongoing percentage discount, not a promise that the currency amount or regular price will never change. Any price or material subscription change will be communicated before it takes effect. Your selected delivery and billing frequency, initial total and recurring charges are displayed before purchase. Subscriptions renew automatically until cancelled.

U.S. subscription deliveries receive free standard shipping, including the first and subsequent deliveries. You can modify, pause or cancel future deliveries through your subscription management link or by contacting us before the next renewal is processed. There is no minimum number of renewals. Cancelling a subscription stops future renewals; it does not automatically cancel or refund an order already processed. Your statutory withdrawal and refund rights remain available. See our purchase options cancellation policy.

Shipping, returns and guarantee

Orders are fulfilled by our third-party fulfillment partner. Available destinations, delivery options and charges are displayed at checkout. See our shipping policy for details.

Your first pouch is covered by a 30-day money-back guarantee from delivery, including an opened pouch. Contact us within that period to request a refund of the price paid for your first pouch. Shipping charges are excluded from this voluntary guarantee except where a refund is required by law. The guarantee applies once per customer and does not extend to subsequent pouches or subscription renewals. See our return and refund policy for the procedure and your statutory rights.

Product information and use

Oddgut Daily is a dietary supplement drink mix. Read the current pouch label, ingredients, allergen information and directions before use. Use only as directed. Ingredient information and educational website content do not constitute individual medical advice or a promise of a particular health result. If you need advice about suitability, ask a qualified healthcare professional. Product images may illustrate presentation; the current product label and listed purchase details describe what you are buying.

Website and account use

Use the store lawfully. Do not misuse the website, attempt unauthorized access, interfere with its operation or submit fraudulent orders. Keep account access details secure and contact us if you suspect unauthorized use. Our brand, images and website content may not be reused commercially without permission or another lawful basis.

Privacy

How we handle personal information is explained in our privacy policy. We use your order details to process and support your purchase. Marketing preferences are separate from placing an order.

Consumer rights and applicable law

Nothing in these terms excludes or limits mandatory consumer rights, liability for defective goods, or rights that cannot lawfully be excluded. Finnish law applies, without depriving consumers of mandatory protections available under the law of their habitual residence. Please contact us first about a dispute so we can try to resolve it. Consumers retain access to applicable consumer advice and dispute resolution bodies and competent courts.

Changes and contact

We may update these terms for future purchases. The terms applicable when you placed an order govern that purchase, subject to mandatory law and any changes you expressly accept. Questions about orders, subscriptions or these terms can be sent to racheloddgut@gmail.com.