Your ritual. Our responsibility.

30 days. Your first pouch.

Try your first pouch with our 30-day money-back guarantee—even if opened.

A first scoop with peace of mind.

If your first Oddgut pouch is not for you, contact us within 30 days of delivery. We will refund the amount you paid for that first pouch.

Tell us what happened.

Keep the details handy.

For damaged or incorrect items, keep the pouch and packaging. We may ask for photos.

Let’s find the next step.

Before sending anything back, ask us to confirm return eligibility and instructions for your order.

How to claim your first-pouch guarantee

Email racheloddgut@gmail.com within 30 days of delivery with your order number and delivery date. Tell us you are claiming the first-pouch guarantee. Opened first pouches are covered. Contact us before posting any return.

What is covered

The voluntary guarantee applies once per customer and covers the amount actually paid for your first pouch only. Shipping charges are excluded. Additional pouches and subscription renewals are not covered. For ordinary returns, statutory withdrawal and faulty goods, see the full return and refund policy at oddgut.com/policies/refund-policy. Your mandatory consumer rights are unaffected.

Subscription help and future deliveries

Use the management link provided with your subscription to modify, pause, or cancel future deliveries. If you need help, contact us before the next renewal. Cancelling a future renewal does not automatically cancel or refund an order that has already been placed.

Current prices and purchase options are on the Oddgut Daily product page. For mixing, delivery, and subscription questions, visit the Oddgut FAQ.