Cancellation policy

Last updated: October 9, 2026

Subscribe & Save

Oddgut subscriptions provide repeat deliveries and automatically charge your chosen payment method every month until cancelled. The frequency, initial price and recurring charges are shown before purchase. Payment details are handled securely by our payment providers.

You save 15% off the regular one-time purchase price on every delivery while your subscription remains active. There is no expiry to this percentage discount and no minimum number of renewals. This does not fix the regular product price forever; we will communicate any price or material subscription change before it takes effect. Every U.S. subscription delivery receives free standard shipping.

Manage, pause or cancel

Use the subscription management link sent with your subscription emails to manage, pause or cancel future deliveries. You can also contact racheloddgut@gmail.com with your order number for assistance. Make changes before your next renewal is processed to prevent that charge. Cancellation stops future renewals and does not automatically cancel or refund an order already processed. Contact us promptly about an unfulfilled order; changes may not be possible after dispatch.

Returns and refunds

Your first pouch is covered by our 30-day money-back guarantee from delivery, including if opened. The voluntary guarantee is for the first pouch only and excludes shipping charges. See our return and refund policy for details. Mandatory withdrawal and faulty-goods rights remain available and are not restricted by subscription cancellation.